Managed Services

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WHY WOULDN’T YOU USE THE BEST TO LOOK AFTER YOUR MISSION CRITICAL SYSTEMS?

Providing a personalised support experience and keeping everything running smoothly has been part of SASIT’s business for the last forty years.

TOO MUCH DOWNTIME?
We’ll stop you losing time and money by keeping your systems up and running efficiently.
FREQUENT INCIDENTS?
Our proactive approach prevents incidents before they happen and, if they do, we’ll get you back up – fast.
NEED 24/7 SUPPORT?
Our support team is available around the clock – 24 hours a day, 7 days per week, and 365 days per year.

WHO’S SUPPORTING YOUR BUSINESS?

Our skilled team support mission critical systems running across any deployment. So, whether you’re on private cloud, public cloud, hybrid cloud, or legacy infrastructure we’ve got your back.

Monitoring & Service Desk
Our extensive monitoring and alerting encompass all systems components – from racks and cooling systems to granular measures such as CPU usage and response times.
Triage & Escalation of Issues
SASIT’s process of fault analysis and severity estimation, ensures issues are speedily escalated to the right person to deal with and fix – minimising any downtime.
Incident Response
If your mission critical system does go down, our number one focus is dealing with the incident and getting your system back online quickly.
Additional Services
We also provide service request management, backup as a service, patching as a service, change management, high availability & disaster recovery, and database management.
SAS IT has worked with the New Zealand Automobile Association for decades. Early on, their team developed the membership database and then the AA Rewards Systems to manage the interaction with AA members. "The system has to grow as we moved into new business areas. Now the AA is one of the most innovative and complex Automobile Associations in the world, not least because the business can change and adapt quckly thanks to our IT systems.
Doug Wilson, CIO
NZ Automobile Association

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